Cancellation Policy
Order Cancellation
Cancellation Window
Orders can be cancelled within 24 hours of placement, before shipping.
Non-Cancellable Orders
Orders cannot be cancelled once they have been shipped.
Cancellation Process
1. Log into your account and go to order history
2. Select the order you wish to cancel
3. Click on the “Cancel Order” button if available
4. Select a reason for cancellation
5. Confirm cancellation
Important Notes
• Refunds for cancelled orders will be processed within 5-7 business days
• Prescription medications may have special cancellation policies
• Cancellation requests after shipping will not be accepted
• Custom orders cannot be cancelled once processing begins